Remote Working- Zooming into the Future

May 1, 2020, The Writ, “Millennial Minute”

Working from home, is it the answer to a deteriorating work-life balance, rapidly increasing office rental costs, employee attrition rates, and fewer breaks and sick days?  The authors of a 2015 research study, “Does Working from Home Work?” sought to answer these very questions. The authors, seeking to extol the benefits of working from home, conducted an experiment involving 1,000 volunteer employees of a NASDAQ-listed Chinese travel agency.  One thousand call center employees were randomly assigned to work in the agency office or from home for nine months.

The results?  Employees working from home increased their performance by 13%, reported “improved work satisfaction,” attrition rates dropped by 50% and breaks and sick days reduced.  Employees working from home reported it was more convenient than working from the office in terms of getting coffee and lunch, using the restroom and experiencing fewer interruptions.  Researchers found the increase in employee performance did not sacrifice the quality of work for those working at home.  To read the entire article click here.


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